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Why have HSE fell out of love with us? Do we smell?
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#1 Posted : 08 October 2005 00:00:00(UTC)
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Given we had an EXCELLENT rapport with Certain memebrs of HSE, why has this stopped?

Does Ian think we smell now, or has the HSe chucked their dummy out the pram?

Posted by scottydog
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#2 Posted : 09 October 2005 00:00:00(UTC)
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Good Evening

As always, lets not forget that each person has there own views....

Regards
Michael

Posted by ratty
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#3 Posted : 09 October 2005 00:00:00(UTC)
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I accept your views, Jackie, though they are just that!

You try not being frustrated when HSe are less that helpful when your business is potentially on the line because HSe are opening the market to the big guns, you might see things from my point.

Especially when your mortgage is on the line, as well as a bank loan to assist your business develop!

Are we not allowed a view now, or is it as long as it flatters HSe?

Posted by scottydog
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#4 Posted : 09 October 2005 00:00:00(UTC)
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Have you considered the HSE may have withdrawn their patronage of this site due to some of the less than constructive comments directed at some of their staff members, e.g.:


” spoke to the SS (oops, HSe)………”

or

“..... I shall sue his little butt off!”

They were never obliged to post information on this site. I for one believe it is a great loss, however, having seen comments such as those above; I fully understand their position.

Jackie


Posted by jackie
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#5 Posted : 09 October 2005 00:00:00(UTC)
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I agree with Jackie fully on her comments!

Yes of course we are all entitled to our opinion and there is no problem sharing that with others but when the postings include the 2 quotes as mentioned by Jackie that is not an opinion it could be seen as abusive HSE are not the SS, regardless of us being happy or unhappy with them!
And in reality nobody is really going to sue anybody so why claim it!!!

As Ratty suggests we are all entitled to our opinion but when that starts to cost us the input of valued members of this site it becomes a tad annoying.

Posted by debs
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#6 Posted : 09 October 2005 00:00:00(UTC)
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Hi

I must say that I agree with Jackie. However you only have to view the HSE changers postings against the general postings and it gives the strongest impression that no one wants to discuss the issue surrounding change. So why should the HSE bother.

While I feel the Government & HSE in general (not just FAAMS) tend to make decisions and polices which disadvantage small businesses while at the same time saying how they value small businesses leads to frustration. Threats and abuse has no place in civilised society. The unfortunate thing in all this is not all sections have had an opportunity to help shape or defend their own future but the HSE are content listening to the few who will obviously have their own interest at heart, because I would its called human nature. This has lead to the seeds of discontent.

I do feel that the staff (Ian & his team) is trying to cope as best they can with a bad situation.


Posted by mediaid
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#7 Posted : 10 October 2005 00:00:00(UTC)
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Hi Scottydog,

I don’t wish to attempt to teach anyone how to suck eggs, but it appears you are missing some salient points.

FAAMS stands for First Aid Approvals and Monitoring Section- their job is to approve and monitor the training organisations that deliver First Aid at Work training courses for the purposes of the Health and Safety (First Aid) Regulations 1981. They are not interested in training organisations that are not approved.

It follows that, as you are not an approved organisation, that they neither approved you nor wish to monitor you. They are not interested in first aid training other than FAW.

Regional co coordinators are the voice of the approved training organisations in their area. It is a voluntary role and they are under no obligation to represent you.

I have paid £800 plus for approval and £300 plus for monitoring visits, I have never had a problem with FAAMS and always found them most helpful, in fact I actually would prefer if FAAMS continued to carry out the approvals and monitoring.

You no doubt obtained your franchise for a sum I would guess substantially less than I paid for approval. If you buy a brand new car from a main dealer you can expect better after sales care than if you buy a clapped out old banger off ebay. I believe you are barking up the wrong tree with the HSE (please excuse the pun!), you should be speaking to the people with whom you franchise.

regards

Jackie


Posted by jackie
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#8 Posted : 10 October 2005 00:00:00(UTC)
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Who are the FWC?

One of the questions I have asked, and got no answer!

If HSe are willing to allow FWC to run things and it seems they prefer FWC to AOFA, why can I as a memebr with an interest not get assistance in contacting them.

Is there a method to allow no contact with the alleged body that will make decisions for the First Aid community. They most certainly do not speak for me..... If I cannot speak to them and see what they offer me as a small trader, then it smacks of insider dealing to me.

It is on this basis I am very unhappy.

I am in an area of training where, if approval is actually required, I want to see what I will be paying for if I choose to invest minimum £1000 for the right to trade freely. Who are FWC to decide if I can run my business, if they choose I cannot obtain membership.

The basis of my enquiry is who are they, where are they based and who is their spokesperson.

Regional co-ordinators are the voice of the small person..... well, then help us!

Can we no longer ask questions of FAAMs, when you speak to HSEinfoline, one gets some nice staff though their area of expertise is H&S generally, they tell me to contact FAAMS directly, yet the advice in this site is HSE will no longer look here, why has this changed, Richard Elliot proved a great link to this site, yet Dr Rawbone ( I think his name is) takes over and FAC gets dropped like a hot potatoe.....why is this.....

Of course there are those who feel I am wrong to question things, is this not the point of this site and am I not entitled to a view anymore unless it fits with the sheep here?

Posted by scottydog
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#9 Posted : 10 October 2005 00:00:00(UTC)
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Jackie.

Thansk for your lesson on who FAAMS are and their role. I have been teaching first aid for many years and allready knew this!

Perhaps then, it is fair to assume from your posts, FAAMS should not talk to others for whom the FAW changes will have a major effrect upon.

Whilst I am just a fraqnchise holder, regardless of cost, I am not entitled to enquire when, if ever HSe will get their finger out and decide what, how and when changes will happen.

If HSe prove to me I will not waste good money, I will become approved. Until then, why should I pay a great deal of money for nothing.

It seems poor deal then to suggest that, as a non approved supplier of training I should not be free to ask questions that may assist me in deliberations affecting my business and the lives of my staff. If I make a mistake, cannot afford to run my business then staff will be without jobs, I will not have a house and Mrs Dog will be on the streets earning money!

Freedom to run my business with as much information as I can get to allow me to make judgements is all I ask.

I was not aware that it was an exclusive club.

Is this then not barriers to my running a business like everyone else?

I get great assistance from the awarding bodies I am registered with for my other courses and cannot see why I cannot ask questions, and comment when this service is found wanting. Indeed do I not pay taxes which fund the activities of HSe?

I understand this Government sees little future for FAAMS, which I personally feel Tony boy has it very wrong.... The HSe are wrong to farm this out to FWC, have they not got a vested interest in keeping first aid amongst the big boys.

Perhaps my views are too extreme and therefore I shall not post another note regarding this matter, and feel ashamed that members of this site cannot state views, regardless if liked or not.

It seems yet again that Franchise holders have no real say in an industry we are part of, it seems to be us and them,15% of 104 responders to the question regarding who we are, FAW approved or frnachise holders ahve no say? yet you approved providers make it so.......prove me wrong otherwise, you have the ear of HSe, the likes of me don`t..... though we franchise holders make up the biggest numbers via our links with NUCO, and such likes.

Posted by scottydog
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#10 Posted : 10 October 2005 00:00:00(UTC)
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debs.

Thanks for your insight to the running of my affairs.

Lets get several things straight.

1. I have spoken to Ian Kershaw, with a certain issue and found him totally unwilling to see the basis of my question, totally unwilling to offer any assistance and as this issue affects MY BUSINESS within care homes, yes I am p#@@ed off.

2. HSE are trying to strangle small businesses that do not have " approved " status, as like you, Debs, you feel we are not part of the FAW training scheme of things.

If this affects my business there is legislation under freedom to trade / human rights act breeches, at this time my solicitor is looking at where I stand.

As I have not placed the full issue with HSe on this site, please do not assume you can make an educated statement to me, about matters that you do not understand, and will never understand as it has very little to do with you.

I feel very angry that you feel, again the opinions I express have no validity.

Is this because I am not HSE approved?

Moderated.

Posted by scottydog
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#11 Posted : 10 October 2005 00:00:00(UTC)
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Yet again this site reverts to personal attacks.

Please bring this important topic back on track and accept that, as stated, everyone has an opinion.

Obviously an individuals opinion will revolve around themselves. For example I do not deliver approved courses, nor will I ever need to. Therefore I don't care what system the HSE puts into place. I also accept that the job of the HSE is difficult and they cannot please everyone.

That said, it does not mean that I am unsympathetic to the smaller trainers who are severely affected by these changes. Nor am I supportive of the larger organisations who may be playing a political game.

Everyone has an opinion, let them put it and don't take it personally.

Posted by sjgarth
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#12 Posted : 10 October 2005 00:00:00(UTC)
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I had no idea who had made the statements quoted by Jackie I guess I do now!!!

For the record this is my opinion please feel free to quote me.

There is no "us and them" situation unless you allow there to be one.

The HSE work with HSE approved companies, but the information they give is freely available on their website for all to see and use!

The FWC can only improve our industry it will be of course have many in-house debates, which I think will be its strength.

I have never heard one HSE approved company suggest they are better than non HSE approved companies.






Posted by debs
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#13 Posted : 10 October 2005 00:00:00(UTC)
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I am not sure that the HSE are against us, because surely they are us. However I do believe once they disband/change and allow different interest groups ie the very large companies to dictate policy then perhaps smaller companies and individuals are likely to get the short end of the stick. Personally I like Ian Kershaw he has always been very kind and helpful to me, but as for what replaces him I am not so sure. As I already said now is the time for us in AOFA and the independents to stick together, not start fighting. Lets get it together now everyone, in unity there is strength.

Posted by stormer
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#14 Posted : 11 October 2005 00:00:00(UTC)
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Scottydog Said
"Thansk for your lesson on who FAAMS are and their role. I have been teaching first aid for many years and allready knew this!"

I think Jackie was pointing out why HSE are not in a position to speak to all the non approved companies, they have limited resources and I am sure everybody must agree that they need to use those resources for the benefit of those that are approved.

Scottydog said
"If HSe prove to me I will not waste good money, I will become approved. Until then, why should I pay a great deal of money for nothing."

Surely this is the point, it is not for the HSE to prove anything to you, but for you to decide if you would like to become approved or not! you can not moan about something if you choose not to be part it.

Jackie said
"You no doubt obtained your franchise for a sum I would guess substantially less than I paid for approval. If you buy a brand new car from a main dealer you can expect better after sales care than if you buy a clapped out old banger off ebay. I believe you are barking up the wrong tree with the HSE (please excuse the pun!), you should be speaking to the people with whom you franchise.

In essence if you want to make your life easier why not try asking the q's to the people that can give you the information. If anybody is unaware of who that is in their situation of course ask the Q and I would suggest this is forum is a very good place to do that.

Unfortunately what is happening here is Q's are being asked and when people answer them they are being accused of being in the "in club" (with poor old me on the outside!) If that were the case you might find people would not even be bothered to reply.

Yes some people do choose to "put their money where their mouth is" They have volunteered to be RC's, and they are invited to meetings with organizations that are involved in the decision making process, all of these things do not make them bad or wrong so please stop the insults!

Posted by debs
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#15 Posted : 11 October 2005 00:00:00(UTC)
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Scotty dog, I assume the strike through was a typing error and so have removed it. If you wish it to be replaced, please let me know.

Posted by sjgarth
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#16 Posted : 11 October 2005 00:00:00(UTC)
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Hi All,

Please correct me if I’m wrong but the First Aid Training industry seems to consist of:

HSE Approved Companies Big and Small
Voluntary Sector
Independent Companies, Non Hse Approved but have secured Franchises
Independent, freelance Companies/Individuals

And judging by the comments on here and other postings this has all led up to one hell of a mess. You have the Hse Monitoring one half of the industry, Franchises suppliers monitoring another part (possibly with variations) and those that are not monitored at all. My goodness there is totally no organisation for an industry that is suppose to have an impact on whether somebody lives or dies, I thought the NHS was bad but on the face of it your industry needs a good kick up the backside.

Perhaps the FWC will do this for you, and if they have any nounce about them this would be their first priority, organising the industry properly, if not your just going to bicker among yourselves, standards will lapse and your industry will be in tatters.

As for the ‘Them and Us’ scenario, on the face of it, it evidently does exist. To deny this is farcical, but it has to exist, politically. If people are paying for a service (i.e. FAAMS) then you cannot provide the same service whether advisory or monitoring to somebody who is not, and I’m sorry scottydog, with the greatest respect to yourself, this is what your asking the HSE to provide even though you don’t pay, yes you pay taxes but you are also making money out of providing training. You cannot expect the taxpayer to pay for the advice you receive in order for you to make money, hope that makes sense mateJ.

It’s a shame the Hse will no longer be on this site, not for me personally, but for all you training providers as a vital link has been severed. I don’t think it is all down to the attitude/postings that are displayed here, but at this time of change the Hse would probably be withdrawing from all affiliated sites so there is no evidence of cohersion. This is only my opinion as a non-training provider and facts only based on the postings I’ve seen

Best

Regards

DaddyBear


Posted by DaddyBear
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#17 Posted : 11 October 2005 00:00:00(UTC)
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Maybe the HSE pulled out from this site so that it did not seem like favouritism?

There are other first aid sites on the web, and the HSE would have to provide input to them all if it was to be fair.

I personally was surprised that they did give an input at all.

Posted by sjgarth
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#18 Posted : 11 October 2005 00:00:00(UTC)
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Good evening all

Debs says
"In essence if you want to make your life easier why not try asking the q's to the people that can give you the information. If anybody is unaware of who that is in their situation of course ask the Q and I would suggest this is forum is a very good place to do that."

I agree that the HSE are the people who should give us the answers.... so how many posts were there on minimum age of students on the first aid courses? How many times were the HSE asked the question? Or is it that we 'non approved' training providers dont deserve the answers?

Regards
Michael


Posted by ratty
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