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5 Pages«<345
OFQUAL, HSE and First Aid
JonAcc Offline
#84 Posted : 29 July 2012 20:35:11(UTC)
JonAcc


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PrivAmb

Have you been at some of the bouts we have attended!!!!!!!!

Mind you, we have developed a pretty good relationship with Ringcraft now, and they usually move their vans away from the doors when we get there, without us even asking.

 In fairness, BBBC have appointed some better docs for the London stuff, some quite senior guys from surrounding A&E units who are also quite approachable and welcome working with us, are usually surprised at the quality of the kit/service we provide, and are happy to work out a proper action plan before the bouts start. But sometimes we still get that arrogant, intransigent GP who I have complained about several times direct to BBBC. On one occasion, sitting next to me at ringside, he sat with his back to me telling me he wouldn't speak to me. My response was to tell him that luckily my mate and I are professionals, so we have two professionals between the three of us, but when something happens he would have to speak to me as he had no kit but a stethoscope!

And the "cuts men"! I agree; drive us crazy with poor hygiene, poor practice etc. At a regular event at Wembley, where we usually had two crews and a Nurse and Medic "backstage", the lead camera came to see me. Nice guy, get on well with him and his team. He said "Don't want to make a fuss, but could you please stop your guys from just discarding bloody dressings and stuff on the floor. Our camera leads get caught up in the stuff, and we often find blood on the leads". I had to redirect him to the "cuts man", who spoke to me later on and said he thought the film crew had an outright cheek, and if they didn't want him to drop the dressings around the floor, they should provide him with bags!
PrivAmb Offline
#85 Posted : 29 July 2012 21:12:08(UTC)
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I can imagine which doctor it was from this "regulating body" it was you reported - the same one who letches after the ring girls and has been reported for that as well - the smell of the distillery venting its chimneys precedes his arrival. I don't really bother with the BBBC work although been doing it for 21 years or so in its various guises on and off - last fight I did was more than a year ago. When you need a doctor, there is never one (or a sober one) there, and if there is one, you risk getting stabbed with a used venflon needle by the supposed doctor, who has be known for ramming the same needles into ringcraft's canvass flooring. Those are the standards you can come to expect from a supposed regulating body. Stuff em! White collar boxing fights are far better - no kowtowing to thugs with their tattooed barbies on the arm on the ringside tables with complementary beer and onion bhajis being fed to them by girls in miniskirts. Its all just a whole bunch of showing off.
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#86 Posted : 29 July 2012 21:56:19(UTC)
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Ofqual does not charge anything for Approval. But the process is very time consuming and numerous  procedures are required plus software to hold it all together. Speaking to other Awarding Organisations (AOs) £100k seems about right.


AOs can do training, but the conflict of interest needs to be managed, typically by forming another business.  Incidentally, we unlike many others AOs do not do first aid training, so you are  not subsidising  your competition.


I don’t believe that I have said that training providers MUST register with AOs apart for say credibility etc as a recommendation.



 The employer in the end will decide the route, however I suggest that they will take the easy route of Ofqual as they still have to meet with the FA Regs. If an employer engages a training provider without carrying out adequate due diligence then they may well fail to meet their statuary duty – and that would be expensive!


An EFAW probably costs the employer say £60 for the course + wages + overheads say £250+ adding an extra £5 or less (just 2%) to ensure they meet with their statuary requirements seems very cheap to me.


I was very sceptical about Ofqual and it took me a couple of years to see the benefit in terms of standards (see some of my early newsletters at AoFA.org. People complain about standards but complain even more when you try to improve them.  


At the moment your market is ‘protected’ by training providers having HSE approval but this is going. If you think that your customer is so price sensitive that they will not accept a £5 ish price increase for Ofqual, what’s he/she going to say when competition increases substantially and prices fall to pin/hobby values.  If you think an increase of just £5 will lose them, think what will happen when someone says that will do it for half price?

JonAcc Offline
#87 Posted : 30 July 2012 00:41:35(UTC)
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Dave

Not sure if you haven't undermined your own argument.

We don't do "bums on seats" courses, only "corporate" usually on customer premises. So for a block of 12, it's not a £5 increase, it is £60 plus VAT on total course cost. So a larger organisation can usually claim that back, but certain organisations cannot, so for them the increase is £72. And £5 is only a suggested figure that has been bandied around. What if the AO decides to charge more than that (which will inevitably happen once it gets off the ground)?

Our biggest customer is our Local Authority, who are trying to cut costs where they can and making staff redundant. Hence we haven't increased ours, we just absorb our price increases in books costs, dressings costs, etc. Another customer is a household name company, and I reckon I could walk into your house and find one of their products, but they are in severe financial difficulties. We have had to work hard to convince their H&S Manager that his risk level is too high to switch to all EFAW staff. Again, we haven't hit them with a price increase.

So yes, customers ARE very price-sensitive and yes, it will be hard for us to hold onto their business in the face of competition from the hobbyists with a regular Fire Service or similar income, or the desperate who, I see from their latest brochure, are offering 15% Austerity Discount off their already ridiculously unrealistic pricing structure. Hitting them with an increase will only encourage customers to make these economies. As I said before, FA training has little scope for upselling or added value. It's about (those customers that bother) trying to meet FA regs in the cheapest possible way with the least hassle. They won't want to pay a premium because someone has inspected and "passed" my Equal Opportunities Policy.
Bingers Offline
#80 Posted : 30 July 2012 09:42:27(UTC)
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Originally Posted by: PrivAmb Go to Quoted Post
Originally Posted by: Bingers Go to Quoted Post
Originally Posted by: PrivAmb Go to Quoted Post




Ah yes, found it:



"Q. Should I become an Ofqual Awarding Organisation?


A. No, Approval costs us approx £100,000 in resources and software."



Doesn't look like a fee payable to Ofqual to me.  Still, mustn't let the facts get in the way of a good story.






Heaven forbid that anyone were to present anything that is at varience with your view of the world.  Anyone might think you had also thrown money at this as well............






The only money I "throw" at it, is the money I pay in certificates to my Awarding Organisation, as I have done since 2007, which is when I could see the benefits of having national accreditation for my courses.  I think I get value for money for the support and service I receive, as well as having nationaly recognised qualifications to offer, but then again, my AO are not one of the newcomer cheapies, they are at the quality end of the market, where standards are enforced.



So to own up, my knowledge of how AOs work comes from the fact that in addition to my own training business, I also do some work for the AO in monitoring trainers (and training/assessment) standards.  Some of this is External Verification visits and some of it is office/home based using the wonders of t'internet.



I have no problem with Priv Amb (or anyone else) presenting their own view of how they think things will pan out because, probably unwittingly, they are probably doing a good job of selling AOs to everyone else.  They are raising awareness of what is happening and allowing for rational counter arguements to be raised.  Healthy debate lets people know all the facts from both sides.  I have no interest in plugging the particular AO I use and that pays me to do some work for them as that is not what this forum is about - obviously Dave can as it is his forum and he can do what he wants with it.  Our AO, whilst not wanting to pass up the current opportunities for growth, isn't going to take all and sundry regardless of standards because as previously stated, we are at the quality end of the market, particularly in certain specialisations and that is a lot more important than numbers, because we take a long term view.
PrivAmb Offline
#88 Posted : 30 July 2012 09:47:36(UTC)
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Dave, it may well be beneficial to balance what you are doing and your view of the world with the HSE's own website;

"Professor Löfstedt's report sets out a number of risk and evidence-based recommendations that will:

reduce regulatory requirements on business where they do not lead to improved health and safety outcomes, and
remove pressures on business to go beyond what the regulations require, enabling them to reclaim ownership of the management of health and safety"

From the HSE Approved code of practice and guidance ;

"This guidance is issued by the Health and Safety Executive. Following the guidance is not compulsory and you are free to take other action. But if you do follow the guidance you will normally be doing enough to comply with the law. Health and safety inspectors seek to secure compliance with the law and may refer to this guidance as illustrating good practice."

There is no requirement to have workplace first aiders. There is no law that says that they should be there, or have a certain number per capita of employees. That has always been a myth, just like the Purple Guide. It is guidance, that is all. Nobody has ever been prosecuted for not having first aiders, ever. There is an Approved (by the HSE) Code of Practice and Guidance, but it is not compulsary. At the moment, FAW courses have to be HSE approved. Very shortly, the HSE will no longer be involved because of the Lofsted approach to unecessary regulation. Therefore, employers will not be breaching any law by using none AO organisations. Any training organisation or company who trades using this as a lever to gain business risks prosecution by the Trading Standards (and I for one will be happy to report anyone who tries to scare clients into purchasing their services) and if money exchanges hands, there are both the civil tort of misrepresentation and the criminal offence of obtaining money by deception to consider.

The actual position is found here; http://www.hse.gov.uk/fi...-first-aid-lofstedt.htm

In actual fact, some organisations will be going down the approval route to appear credible because they will be competing with the likes of us and similar where the training is being delivered by people who have done it rather than just read about it. I can guarantee that those organisations will begin to struggle as the market becomes flooded by, as JA says, hobbyists with a fire service income or similar. If put to proof, all the none AO companies need to do is to show their CV's to the prospective client and suggest that they ask to see the CV's of the AO trainer. It will be a done deal!
PrivAmb Offline
#89 Posted : 30 July 2012 13:01:43(UTC)
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I now have in front of me a book by the AOFA called First Aid Now. On the rear of the book it states;

AoFA Qualifications is the awarding arm of the Association of First Aiders (AoFA), UK's largest and most progressive first aid association.

Nothing wrong with that. Would be described as a "mere trade puff" like the 8 out of 10 cats prefer it statement.


Now

Below that it states;

AoFAQ is the Ofqual Awarding Organisation for first aid, Trainer/Teacher, Food Hygiene and Health and Safety qualifications.

Anybody who read that would be led to believe that only AoFAQ awarded qualifications satisfy the Ofqual route, which we know is not correct as it is one of the Ofqual AO's, not THE AO.


As I said earlier in the thread, people are now reclaiming their Payment Protection Insurance because they were misled and the lenders are not even fighting it.
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