You Are Here:: Forum
Login
Minimise


Register
Forgot Password ?

Latest Blogs
Minimise
Marmite's Last Stand
My Secret Vice
When is an advantage not an advantage?
Welcome Guest! To enable all features please try to register or login.

Notification

Icon
Error

Building with quality
TLC Offline
#1 Posted : 30 October 2013 23:19:52(UTC)
TLC


Rank: Advanced Member

Groups: Registered Users, Subscribers
Joined: 11/07/2011(UTC)
Posts: 227
Points: 717
Location: Lancashire

Just a line or two aimed at event medical providers & first aid organisations.



I started a small event first aid service in 2012 so I am almost 2 years trading now - so far so good 



My year 3 looks to be very busy and I am getting enqueues from people I have never contacted - due to the reputation of the service, this is down to the great team that I have along side me.



The facts are that I need more staff but getting them is proving to be difficult and when I do get staff I worry that they will not hit the high levels of quality that I demand.

Being that my service is pitched at first aid level that does put me at a disadvantage not being able to use hcp's at this time.



I don't want to dilute the great staff that I have but need new staff to drive my service along to the next level, one thing is for sure I will have a very interesting 2014 if not a little fraught at times. 



Any recruitment tips would be well received, cheers 
Sponsor
Apache 2 Offline
#2 Posted : 31 October 2013 22:59:46(UTC)
Apache 2


Rank: Member

Groups: Registered, Registered Users, Subscribers
Joined: 03/03/2013(UTC)
Posts: 27
Points: 81
Location: United Kingdom

Originally Posted by: TLC Go to Quoted Post


Being that my service is pitched at first aid level that does put me at a disadvantage not being able to use hcp's at this time.



I don't want to dilute the great staff that I have but need new staff to drive my service along to the next level, one thing is for sure I will have a very interesting 2014 if not a little fraught at times. 



Any recruitment tips would be well received, cheers 





For me it is mainly about people skills. The ability to react to patients cannot be taught and can only be picked up by experience. Hairdressers, sales-staff, and care assistants all have this skill. Do avoid the young wannabees who walk around with Ambulance Officer Hi Viz and a back pack the size of a house,stuffed full of OPAs. 



Ex service, police etc all have common sense and are not likely to run around like headless chickens. 



As you can see IMHO it is more important to get those people skills. First Aid can be taught later.



If you need an out of the box solution retired ambulance staff, and current ECAs and some HCAs are good choices.
hollywood Offline
#3 Posted : 02 November 2013 12:26:28(UTC)
hollywood


Rank: Advanced Member

Groups: Registered, Registered Users, Subscribers
Joined: 02/03/2013(UTC)
Posts: 444
Points: 1,380
Location: UK

Train your own staff then they know what you expect from them
safeinmyhands Offline
#4 Posted : 03 November 2013 11:40:38(UTC)
safeinmyhands


Rank: Advanced Member

Groups: Registered Users, Subscribers
Joined: 27/05/2011(UTC)
Posts: 560
Points: 1,712
Location: Birmingham

What a fantastic piece of advice Hollywood, I go along with that wholeheartedly. I train all the first aiders at school and agree that they and you know whats expected of them.
TLC Offline
#5 Posted : 04 November 2013 22:02:59(UTC)
TLC


Rank: Advanced Member

Groups: Registered Users, Subscribers
Joined: 11/07/2011(UTC)
Posts: 227
Points: 717
Location: Lancashire

Thanks for the advice so far forum



I 100% agree with moulding your own staff (freelance first aiders tend to be opinionated beyond the norm) I have used first aid trainers who to date have been very good (maybe I got lucky)



I was also looking at networking with a large first aid training business - wanting to take some of the newly qualified first aiders under my wing.



I have also thought about training my own new staff and this is a area that I will look at in the new year - all being well



For now I will keep away from the ECA's - for reasons I will share via private message.



2014 is looking exciting for my small service and if I cover all the new events that I have been promised it will be a challenging time - but will give me the potential develop to the next level (who knows maybe CQC standard)  
hollywood Offline
#6 Posted : 05 November 2013 17:36:01(UTC)
hollywood


Rank: Advanced Member

Groups: Registered, Registered Users, Subscribers
Joined: 02/03/2013(UTC)
Posts: 444
Points: 1,380
Location: UK

Go for it TLC,i wish you the best of luck
TLC Offline
#7 Posted : 06 November 2013 20:21:34(UTC)
TLC


Rank: Advanced Member

Groups: Registered Users, Subscribers
Joined: 11/07/2011(UTC)
Posts: 227
Points: 717
Location: Lancashire

Cheers Hollywood 



I already have a good team with me - I just want to build up my team for the extra work that I am picking up - without diluting the quality of my small service.



Whilst I was in a briefing a patient self presented to the first aid room - I was called back to assist - ambulance was on its way Aspirin given, reassurance etc.

Nothing really for me to do but provide support - the patient was diagnosed with a heart attack by Paramedics with barn door ST elevation.



He went into Cardiac arrest on the ambulance but had a ROSC following De fibrillation - he was a survivor of the arrest 4/5 hours later and therefore stands a great chance of recovery following hospital treatment.



The early intervention & actions of the team did not go unseen - the local Ambulance service sector manager pitched up first quickly followed by the Ambulance - the sector Manager was extremely pleased with the standard of care and took time to thank & support us.



The quick thinking of my team resulted in all the links in the chain of survival being met - resulting in the best outcome for this patient and may well have saved his life - not bad for first aiders.



I hope and pray that I can get people of the same high standard to meet the demands of a modern first aid service.


hollywood Offline
#8 Posted : 07 November 2013 18:44:57(UTC)
hollywood


Rank: Advanced Member

Groups: Registered, Registered Users, Subscribers
Joined: 02/03/2013(UTC)
Posts: 444
Points: 1,380
Location: UK

TLC

I don't think that i would try to get to big to quickly,you can get a thousand good report's,but you only need one bad one,i would advise to try to keep your high standards under control
TLC Offline
#9 Posted : 18 November 2013 23:12:18(UTC)
TLC


Rank: Advanced Member

Groups: Registered Users, Subscribers
Joined: 11/07/2011(UTC)
Posts: 227
Points: 717
Location: Lancashire

Originally Posted by: hollywood Go to Quoted Post
TLC

I don't think that i would try to get to big to quickly,you can get a thousand good report's,but you only need one bad one,i would advise to try to keep your high standards under control





Cheers yeah that is my problem and I totally agree- at the start of this year new work was slow but I was happy to build slow and steady. I got a few new customers and was happy and able to deliver a great service.



I was also asked to cover a few things at short notice (organiser's let down) - they have said we want you for our other shows, when I look at all the work that this will bring it makes me nervous, but with the right team it will put me on the map.



On a positive note I have just sent out an application form to 2 potential new staff & have been busy searching for more, I also have 2 extremely good staff who have run duty's for me, so my command structure is developing nicely.



Keeping standard high whilst developing is one of my biggest priority's but you will always get some dilution within a larger group, but - I always said that 2014 will be my best year - if I can obtain 4 or 5 good first aiders I will be well on my way.



Cheers for the advice that has always been what I have told others along with building a strong bank of staff.



   
TLC Offline
#10 Posted : 26 November 2013 01:06:30(UTC)
TLC


Rank: Advanced Member

Groups: Registered Users, Subscribers
Joined: 11/07/2011(UTC)
Posts: 227
Points: 717
Location: Lancashire



Just a quick update for those that have an interest.



I have just got forms through for a man & wife team, along with the wife of one of my other first aiders - 3 new staff



I have also been contacted by a first aider who dropped out when he got a new full time job but he wants to return to do some cover along with a lady who is looking forward to some shifts after having a baby this year - 2 returning 



I still feel that I will need a few more but I now feel more confidant that I have the numbers to cover my growing events.



I have just given a quote for 42 hours cover this coming weekend, it come out of the blue  -along with a regular sports event on Saturday.  
Users browsing this topic
OceanSpiders 2.0
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2011, Yet Another Forum.NET
This page was generated in 0.204 seconds.
Home  |  Link Exchange  |  Forum  |  Directories  |  First Aid Blog  |  Events  |  Links / Downloads